Returns & Exchanges

Returns Policy

We strive to develop and produce the highest quality products possible. However, if you are not 100% satisfied with your purchase, please return those items within 14 days after delivery took place. Returned shipments are on customer account. We will issue a replacement or refund less the cost of reshipping. Goods must be returned “as-new” in a saleable condition and be unworn, unwashed and complete with all original packaging.

Please make sure all returned items are well packaged. Returns from outside of the Netherlands can be returned to us via a local carrier.  We recommend using a carrier that can track and insure your package as I R I S – I Ride In Style cannot be responsible for lost items.

 

Exchanges

We want to ensure you are happy with the product and size you’ve bought. If you would like to exchange your purchase please email us at the address below and we will provide you further details on your exchange.

Because of the exclusivity of our collection, we cannot guarantee that exchange items will be available at the time your order is processed; in this case a refund will be issued for the items returned.

 

Faulty Goods

I R I S – I Ride In Style is proud to offer well-designed and well-made products. Unfortunately on extremely rare occasions faults may occur. If you believe your product is faulty, please contact us at the address below.

 

Contact

Please contact us at info@i-ris.cc for our return shipping address.